Privacy Policy
Last updated: [to be completed]
This Privacy Policy describes how ARTS Innovations collects, uses, protects, and processes the personal data of users of the MetraField application, a component of the MetraSolutions ecosystem, in accordance with the General Data Protection Regulation (GDPR - EU 2016/679).
1. Data controller
The data controller is: ARTS Innovations Publisher of the MetraField application Contact email: contact@metrasolutions.com
2. Personal data collected
When using MetraField, we may collect the following categories of data:
- Identification information: first name, last name, email address, telephone number
- Professional information: job title, organization, certifications
- Inspection-related data: reports, observations, photographs, signatures, and history
- Connection data: IP address, device type, and activity logs
- Location data, if enabled by the user
No sensitive personal data is collected without explicit consent.
3. Purposes of processing
Data is collected for the following purposes:
- User account management
- Conducting and monitoring aircraft inspections
- Secure collaboration and information sharing between stakeholders
- Regulatory traceability and compliance
- Continuous improvement of services
- Technical support and assistance
4. Legal basis for processing
The processing activities carried out are based on:
- The user’s explicit consent
- Performance of the service contract
- Compliance with legal obligations
- The legitimate interests of ARTS Innovations
5. Data hosting and retention
Personal data is hosted exclusively within the European Union on secure infrastructure that complies with ISO standards and GDPR requirements.
Data is retained only for as long as necessary for the purposes for which it is processed, after which it is archived or deleted in accordance with applicable legal obligations.
6. Data security
MetraField implements strict technical and organizational measures to ensure data security, including:
- Encryption of data in transit and at rest
- Secure access controls and strong authentication
- Access logging
- Regular monitoring and audits
7. User rights
In accordance with the GDPR, you have the following rights:
- The right to access your personal data
- The right to rectification
- The right to erasure, also known as the right to be forgotten
- The right to restriction of processing
- The right to data portability
- The right to object
At any time, you may:
- Download all of your personal data from your account
- Request the complete deletion of your account and personal data
Requests may be submitted through the application or by email to: privacy@metrasolutions.com
8. Account deletion
The user may request the deletion of their account at any time. Such deletion will result in the permanent deletion of their personal data, unless otherwise required by law or necessary for aviation safety purposes.
9. Data sharing
Personal data is never sold to third parties.
It may only be shared with:
- Technical partners involved in operating the platform
- Competent authorities where required by law
Any data sharing is strictly governed by contractual arrangements.
10. Cookies and similar technologies
MetraField may use technical cookies to improve the user experience, analyze application usage, and secure connections.
Users may manage their preferences through the application settings.
11. Data breach notification
In the event of a personal data breach likely to result in a risk to the rights and freedoms of users, ARTS Innovations undertakes to notify the competent supervisory authority and the affected users within the legally required time limits.
12. Changes to this Policy
ARTS Innovations reserves the right to amend this Policy at any time. Users will be notified of any changes through the application.
13. Contact
For any questions regarding the protection of personal data, please contact: 📧 privacy@metrasolutions.com
By using MetraField, you agree to this Privacy Policy and the practices described herein.